Sports / Mobile
cj45 is direct about what data we collect, why we hold it, and what you can do about it. This policy covers every interaction — from your first account step to payments via Rocket, Upay or Bank Transfer — so you know exactly where your information goes and who to contact when you have a question.
When you open an account with us, we collect the information needed to run it: your registered name, contact details, and the payment method you connect — whether that is Rocket, Upay, or Bank Transfer. We also record transaction activity inside your wallet so your account history stays accurate and accessible to you at any time. On the browsing side, we collect standard device and session data — browser type, screen size, connection region — to keep the site working consistently whether you access it from a mid-range Android or a desktop browser. We do not sell this information to third parties, and we do not share it with advertising networks outside what is needed to run the platform. Retention periods follow the obligations relevant to the jurisdiction your account falls under. Because access to cj45 depends on your local law and the eligible regions at the time of registration, the specific legal framework that governs your data may vary. If you are unsure which framework applies, reach out through the support routes published on the site and we will point you to the right reference. We keep this policy current; when a material change is made, the updated version is published here and the effective date at the top of the document is revised.
Transaction records tied to Rocket payments are held in your account wallet history. You can review them from the transaction log in your account area at any time.
Upay payment data is processed through the payment flow and logged against your account session. We retain only what is needed to reconcile your wallet balance.
Bank Transfer details you submit during a deposit or withdrawal are held only for the period required to complete and verify that transaction under applicable account rules.
Not every data interaction you have when visiting cj45 sits under this policy alone. Some data flows belong to third-party services we connect to — game content providers, payment processors, analytics tools — and each of those services operates under their own published terms. We explain below which areas this policy covers directly and which fall outside it, so you know who to contact depending on your question.
Any data you submit when opening or verifying your account — name, contact detail, region — falls fully within this policy. We control how it is stored, who can see it and how long it is kept.
Deposits and withdrawals processed through Rocket, Upay or Bank Transfer generate a record that sits inside your account. We hold this record; the payment provider holds their own copy under their own policy.
Your browsing path and game session data on the cj45 site are collected by us for operational purposes. Game content delivered by studio partners is rendered inside our environment but generated by their systems.
Links, embedded tools or external payment pages that leave the cj45 domain are not covered here. Once you navigate away, the destination site's own policy applies and we have no control over how they handle your data.
Having a cj45 account means you have concrete options — not just a policy to read. You can check the personal details we hold, ask us to correct something that is wrong, or raise a question about how a specific piece of your data has been used. These are not complicated processes. The account settings area shows the contact and verification information currently on your profile, and that is the right starting point for a correction request. If the issue is more specific — say, a transaction record that does not match what you see in your Rocket or Upay app — the support route published on the site is the fastest way to get that looked at directly. We aim to respond to data queries through the same support channels we use for account help, so you will not need to find a separate contact. The rights available to you in practice will depend on the regulations that apply in your eligible region, but the process for raising any of them starts in the same place: your account or our support page.
Open the account settings page to see the personal and contact information we hold. Transaction history is in the wallet log section, broken down by payment method.
If any of your registered details are out of date or inaccurate, use the edit fields shown in account settings. For changes that require identity verification, follow the steps displayed in the verification section.
Any question about how your data has been collected or used can be sent through the support route on the site. Describe the specific record or interaction you are asking about so we can locate the right information quickly.
If your question involves a payment record — a Rocket transfer, a Upay deposit or a Bank Transfer that shows an unexpected status — flag it to support with your transaction reference and we will check it against the account log.
If you have a specific question about your data, a correction to request, or something in this policy you want clarified, the routes below are where to start. We keep contact options consolidated so you are not hunting across different pages. Check the support section of the site for current availability on each channel.
The live chat widget on the cj45 site connects you to the support team directly. Use this for account-level data questions or when you need a quick clarification about what information we hold.
For written requests — corrections, formal data queries or detailed account questions — send through the email address published on our support page. Include your account reference so we can locate your records without delay.
The help centre on cj45 covers common account, payment and policy questions. If your query is about Rocket, Upay or Bank Transfer records specifically, check the payments section of the help centre first.
We hold your account data in line with the obligations that apply to the eligible regions we serve. Access to stored records is restricted to the operational roles that need it — account management, payment reconciliation, and support. We do not grant broad internal access, and we do not pass your data to marketing networks. Here is a summary of the key areas that affect your account day to day.
We use cookies to keep your session active, remember your account state between visits, and measure which parts of the site are working well. You can manage cookie preferences through the settings shown in your browser. Disabling certain cookies may affect how pages load on your device.
Your account login and payment details are stored with access controls that limit who inside the platform can view them. If you notice unexpected activity in your account — including wallet or transaction changes — contact support through the live chat or email route immediately.
We hold account and transaction records for the period required by the legal framework covering your eligible region. After that period, records are removed or anonymised. If you want to understand the retention window that applies to your account, raise it through the support page.
When we update this policy, the revised version is published at this URL with a new effective date at the top. For changes that materially affect how we use your data, we will notify you through the contact detail registered on your account.
These are the questions we hear most often about how your data is handled at cj45. If your question is not covered here, reach out through the support page and we will give you a direct answer.
At registration we collect the name, contact detail and region information you enter in the sign-up fields. Once your account is active, we also log payment method details — such as a connected Rocket or Upay account — and the transaction activity that flows through your wallet. We do not collect more than we need to run your account.
Your wallet transaction log, including Rocket and Upay activity, is stored inside your cj45 account and is visible to you in the transaction history section. The payment provider also holds their own record under their own policy. If you see a discrepancy between the two, contact our support team with the transaction reference.
Yes. Start with your account settings page, which shows the personal and contact details on file. Your transaction history is in the wallet section. If you want a more complete picture of what we hold beyond what is visible in the account interface, send a request through the support email published on our support page.
Go to account settings and use the edit fields shown there. Some changes — particularly those tied to identity verification — will prompt you through additional steps displayed on screen. If you run into an issue completing a correction, the live chat or email support route is the right place to flag it.
Game studios like Joker, Habanero, CQ9 and JDB supply the game content you play in the lobby. They receive only what is needed to deliver that session — not your full account profile or payment details. We do not sell your data to advertisers or unrelated third parties.
We retain account and transaction records for the period required by the regulations covering your eligible region. After that retention window closes, records are removed or anonymised. Access to cj45 depends on local law and eligible regions; if your eligibility changes, the account data handling follows the applicable framework. Contact support if you want more detail on the window that applies to your account.